Utilizing Decision Intelligence Technology Across Industries

Ross Hansen

Posted 7/9/2024

Decision intelligence (DI) is an interdisciplinary field that encompasses data science, social science, and managerial science to improve the decision-making process within organizations. It involves using advanced analytical techniques, including machine learning, artificial intelligence, and big data to model, simulate, and optimize decisions.

By integrating data-driven insights with human judgment, DI helps many types of companies navigate complex scenarios, predict outcomes, and implement strategies more effectively. Let’s explore three industries where this technology can make a difference.

use decision intelligence for facility management
Image courtesy taro ohtani on Unsplash

Maintenance Sector

When you’re a maintenance manager at a large plant, mill, mine, or facility – or perhaps several at once – it’s hard to keep track of everything. You will generally rely on manual checks or information from others to tell you if a piece of equipment might need a repair, for example, or if you’re out of certain products in your storeroom. This means there’s often a time delay – you operate equipment to breakdown, or you run out of components before you order more. 

Decision intelligence can help you keep on top of these sorts of issues, taking proactive steps to remedy the problem before it stops normal operations. For example, it may be able to monitor your machinery and automatically schedule maintenance based on condition or service reminders. Or it could place automatic orders for spare parts based on how many are left in the storeroom, or in anticipation of scheduled maintenance. As well as helping plants run smoothly, DI can remove this burden from maintenance managers and ensure there’s no issue if the responsible person isn’t at work.

Healthcare Sector

It’s no secret that the healthcare industry is often working at full capacity. Hospitals oversee a large number of patients, all with different conditions and unique needs at once, making it hard to predict things like wait times or identify if a patient is at high risk. This is especially true because of the number of staff that work in shifts in this sector. A patient may see a variety of different doctors during their stay.

Decision intelligence can use accurate, real-time data to help support the running of healthcare settings. On a wider scale, it can use big datasets to predict increases in certain diseases and improve patient experiences

Government and Public Sector

This sector is made up of a large variety of different agencies and facilities, all running in a slightly different way. Whilst this allows them to specialize in their own area, it means that other agencies often miss out on beneficial insights. For example, one government agency might do some research on poverty statistics, but not think to share that with the relevant health agency – yet poor health could be directly linked to income. 

Decision intelligence can unify different teams, and with the right formatting, allow more than just the original user to benefit from the data. Leaders across the sector will be able to utilize this tool to make more informed decisions and run their agencies more efficiently.

Unlock your Potential with Decision Intelligence

It’s clear that decision intelligence has a role to play in a variety of industries, from maintenance and beyond. Whilst it’s not a perfect solution, it can make many tasks easier and less time-consuming, freeing up team time for the projects that need human resources.

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