The Maintenance Storeroom: Keys to Efficient Maintenance Operation

The last of the ‘baby boomer’ generation are now retiring from the workplace. As they walk out of the door of your business for the last time, they are taking with them a lifetime's experience from old-school apprenticeship programmes to a lifetime of fault diagnosis and learning in the ‘university of life.’ That experience is what helped your business grow, become successful, and kept your customers happy and returning with repeat orders! So, what can be achieved in the time before valued employees retire for knowledge capture and knowledge transfer so your business can maintain momentum?

The concept of Best Practice is easy to describe and discuss – the more difficult part is determining your path towards reliability and maintenance Best Practice and more importantly, sustaining standards and developing a continuous improvement culture.

There are several important silent assumptions of bearing reliability. However, before I address these assumptions, some even more basic assumptions and statements of fact must be established. While it might be a bit of a leap, I'm going to assume that the bearing is well-designed, well-manufactured, properly handled and stored, and finally, correctly selected for the intended application. With that said, we're now ready to talk about those silent assumptions that are in the maintenance function's domain.

I have received untold phone calls over the past several years, from friends in the industry, explaining that their mill is/was undergoing a ‘re-engineering’ of maintenance. Re-engineering in the broadest sense, including panic payroll reduction. The general theme of that re-engineering effort seems to be elimination of the maintenance department per se. Perhaps, however, behind this change, there is a larger, broader expectation. 

Novozymes North America, Franklinton, North Carolina, a company with Scandinavian roots and management style won the coveted North American Maintenance Excellence Award (NAME) 2000. A reporter (Michael Lippig) recently paid Owe Forsberg, Maintenance Manager, Novozymes North America, a visit to see how this came about.

Today, as we navigate the AI frontier in maintenance, we face challenges on a grander scale. The potential for AI to revolutionize maintenance practices is immense — from predictive maintenance that anticipates equipment failures before they occur, to AI-assisted diagnostics that can rapidly identify complex issues. Yet, with this great potential comes great responsibility.

Leadership is vital to the success of all companies. It is a journey that requires reference points to ensure leaders remain on course and continue to grow. Almost all companies need more deliberate and focused leadership development. They need leaders who inspire people to follow. This is especially true when implementing successful work processes. This article describes the needed steps, as well as the roles and responsibilities required, for implementing successful work processes and a leadership structure.