The last of the ‘baby boomer’ generation are now retiring from the workplace. As they walk out of the door of your business for the last time, they are taking with them a lifetime’s experience from old-school apprenticeship programmes to a lifetime of fault diagnosis and learning in the ‘university of life.’ That experience is what helped your business grow, become successful, and kept your customers happy and returning with repeat orders! So, what can be achieved in the time before valued employees retire for knowledge capture and knowledge transfer so your business can maintain momentum?

What you are doing vs. what you should be doing can often be different things. If you think that your efforts are only to increase uptime (or decrease downtime) then you are not seeing the entire picture. Yes, uptime and maintenance budgets are important, as are the needs of the Operations teams, but in the end, it’s the association your efforts have with the corporate goals that should be the driver.