ONCE UPON A TIME in a maintenance department, a work order woke up in the morning, feeling very lazy, unable to open his eyes or get up to walk. It’s been a long time for him in the same room, nobody knocks on the door to say hello, how are you, or to release him so he can show his presence. He looks in the mirror and finds he has changed a lot since being created and kept in the backlog. Looking at gray hair covering his head, he tries to remember his lifecycle since that day when he became a pending order waiting for spare parts to arrive. This spurred his friends to give him the nickname, “Nomat.”