Few tools are as useful to managing the maintenance workload and effectiveness as the Maintenance Backlog. In many companies today management of the maintenance backlog has been neglected. As a result they are generally drowning in their own data. A poorly managed system has a dramatic effect on the entire delivery of maintenance services.

Cutting costs has become a high priority, due to the recent economic conditions. Maintenance shutdowns are a major part of the annual budget at most mills, and are usually a target for cost reduction. Maintenance shutdown costs can be reduced by 30-50 percent from historical levels, with start up after the outage occurring smoothly and predictably. Using simple and effective shutdown management techniques can result in such improvements, creating savings equal to several weeks of additional production each year. This can be done without sacrificing any work, or canceling any scheduled downtime.

Many organizations spend too much time searching for—and starting implementation of—new reliability and maintenance concepts, and very little time on implementation and improvements of what they just started. Let me give some examples of my own observations as they relate to the statement above. Some time ago I met with a group of supervisors, planners, and craftspeople—the front line of maintenance—in a mill.

Estimating lays the foundation for planning, scheduling, and management of business critical projects. It is also critical for budgeting, bidding and contracting. Achieving consistent, quality estimates is critical to business success. However, many companies lack systems and procedures to ensure consistency in estimating across the enterprise and easily define, benchmark, and refine corporate estimating standards. The potential long term benefits of instituting an effective solution to this problem are enormous.

While working this April in Holland, I saw a plant utilizing a marvelous Dutch phrase: “Ja, maar”, which means “Yes, but …” Seeing it first-hand helps me understand a principle of successful planning. Many plants can’t implement successful planning because they assign the planners many worthwhile activities that are not planning. “Yes, planning is supposed to really help us, but we need the planner to do this other thing that really helps us.” Ja, maar.

To actually realize potential increases in profits, maintenance must be taken a step further through planning and scheduling. In addition to identifying potential failures, we must also focus our resources to correct them before the failure occurs. With decreasing workforces and increasing responsibilities of those left at the facility, the efficiency of our resources easily becomes a second priority.

Underground mining operations, similar to many industrial enterprises, have long recognized the potential benefits of maintenance planning. However, underground mining operations’ efforts to implement maintenance planning have generally met with little success. One finds that after an initial period of enthusiastic support implemented systems and procedures fall to disuse. Most companies, upon the collapse of their maintenance planning, convince themselves that underground mining is so “unique” that to accurately plan, schedule and measure maintenance work is impractical.

Organizations should have a clear work description of what a planner’s role is. The role may vary between organizations, mainly due to plant size. Some organizations have combined planners/supervisors. Some have dedicated planners for shutdowns/turnarounds. Many have people with a planner’s title, but no planning. So, how do we figure out a planner’s role?

Many who work in mine and site maintenance will probably tell you that chaos not only reigns but has moved in and set up shop. This is not for a lack of planning in maintenance because in fact, it’s quite to the contrary as many mining operations have entire departments dedicated to maintenance planning. The problem in many instances is that the effort that goes into creating those plans is not matched by the support required to make them effective.