Root Cause Problem Elimination: What vs Who

Root Cause Problem Elimination: What vs Who

Torbjörn Idhammar, CEO & President IDCON INC



Transcribed from the video “Root Cause Problem Elimination (RCPE) What vs Who”

So, the root cause problem elimination. It’s really just a structured approach to eliminate problems…that’s all it is. It’s what usually happens when people say they do root cause, in my experience, this is the morning meeting and someone says motor tripped-out costing production loss. So, what happens in the morning meeting, now I haven’t been to yours, but somewhere, the first thing people say is this a maintenance problem or is this an operations problem. Oh, it’s a motor that tripped out so this is obviously a maintenance problem. So operations guys they say oh they just lean back and they stop thinking now. So great, we don’t have to worry about this is not our problem. So you lose 75 percent of your thinking power. So the Maintenance Department continues to say “Okay, is this a maintenance problem?” Is it a mechanical problem or is it an E/I problem. And they’re going to say no it’s not mechanical is a motor that trip. Of course that very homogeneous group of E/I we need to figure out is an electrical or instrumentation problem…


Torbjörn Idhammar

Torbjörn Idhammar is the president and CEO of IDCON INC., a Reliability and Maintenance Management Consulting Firm. Tor’s responsibilities include training IDCON consultants, product development, sales, and marketing. He gives advice to IDCON’s multi-site and international clients to ensure outcomes and deliverables are met.



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