What Comes First?

by Christer Idhammar
Posted 4/11/2005

I often receive the question: what do we improve first? Do we start with Root Cause Problem Elimination (RCPE) or do we start with Preventive Maintenance and Planning and Scheduling?

I use the term RCPE because it is a waste of good initiatives and time to only find the root cause of a problem, but not fixing it. I like to use the word problem; a more common terminology is Root Cause Failure Analysis (RCFA), instead of failure because the word failure often leads to a focus on equipment and maintenance. The word problem includes all operational, quality, speed, high costs and other losses. To eliminate problems is a joint responsibility between operations, maintenance and engineering. Continue reading →