Improvement: What Comes First?
Christer Idhammar, Founder IDCON INC
I often receive these questions: What Improvement Comes First? Do we start with Root Cause Problem Elimination (RCPE) or do we start with Preventive Maintenance and Planning and Scheduling?
I use the term RCPE because it is a waste of good initiatives and time to only find the root cause of a problem, but not fixing it. I like to use the word problem; a more common terminology is Root Cause Failure Analysis (RCFA), instead of failure because the word failure often leads to a focus on equipment and maintenance. The word problem includes all operational, quality, speed, high costs and other losses. To eliminate problems is a joint responsibility between operations, maintenance and engineering.