Front Line Leadership and Performance Indicators

by Christer Idhammar
Posted 1/19/2003

You can develop, document, and preach your improvement plans as much as you want, but if that does not result in better front line maintenance performance, you have just wasted money and time. The front line of maintenance includes supervisors, planners, and craftspeople; all others in the maintenance organization exist to support this front line.

Good front line leaders, combined with organized work and good systems and procedures, are still the only way of achieving sustainable results. As a manager, you know very well that the only way you can produce expected results is to do it with the help of others because you cannot do it alone.   Continue reading →