Novozyme Leverages Results Oriented Maintenance and Highly Motivated Staff to Win the North American Maintenance Excellence (NAME) Award 2000
Michael Lippig, IDCON INC
Novozymes North America, Franklinton, North Carolina, a company with Scandinavian roots and management style won the coveted North American Maintenance Excellence Award (NAME) 2000. A reporter (Michael Lippig) recently paid Owe Forsberg, Maintenance Manager, Novozymes North America, a visit to see how this came about.
How it Started
Novozymes did not actively pursue benchmarking in the past. “For a long time our organization was introspective. We thought we had everything we needed in house and that we could do it all ourselves” continues Mr. Forsberg. “In 1999, we set a goal to benchmark ourselves against other industries, to get an outside perspective.” It was in this context that the organization decided to apply for the name award.
Related Articles

Your Maintenance Debt Dictates Your Maintenance Cost
Most maintenance managers feel the pressure of lowering maintenance costs and at the same time improving reliability. As you know, annual maintenance costs have a strong correlation to how well basic work processes such as planning, scheduling, and preventive maintenance are executed in our mills, mines and factories. But, another factor that heavily influences maintenance costs is your existing “maintenance debt.”
Most maintenance managers feel the pressure of lowering maintenance costs and at the same time improving reliability. As you know, annual maintenance costs have a strong correlation to how well basic work processes such as planning, scheduling, and preventive maintenance are executed in our mills, mines and factories. But, another factor that heavily influences maintenance costs is your existing “maintenance debt.”

The Bad News Has Arrived: Your Plant is Undergoing Severe Curtailment/Closure
It’s happened … the announcement that a major portion of your facility is being closed for the foreseeable future. What do you do next?
It’s happened … the announcement that a major portion of your facility is being closed for the foreseeable future. What do you do next?

Reliability Centered 'Workforce' Maintenance
It never ceases to amaze me that no matter what industry you are in or how big or small of a company you work for, success is dependent on the ability to find, attract, hire, manage, develop and retain the right people. I continue to see companies disproportionately dedicate more focus and investment into non-people issues such as technology or equipment than focusing on getting “the right people on the bus.” I haven’t quite figured out why, but I believe it could boil down to one of three reasons:
It never ceases to amaze me that no matter what industry you are in or how big or small of a company you work for, success is dependent on the ability to find, attract, hire, manage, develop and retain the right people. I continue to see companies disproportionately dedicate more focus and investment into non-people issues such as technology or equipment than focusing on getting “the right people on the bus.” I haven’t quite figured out why, but I believe it could boil down to one of three reasons:

Managing Today's Castles with InMapz
If you are managing a large facility using blueprint floor plans and spreadsheets to track assets, this article is for you. If, the last time you had a water leak during off hours and it took the emergency repair tech a half hour to get to it after wading thru paper maps, this is for you. If your HVAC repair technician got lost on the roof while looking for unit #34 that required maintenance, this might be useful. If your employees have your facilities management team on speed dial, then this was written for you.
If you are managing a large facility using blueprint floor plans and spreadsheets to track assets, this article is for you. If, the last time you had a water leak during off hours and it took the emergency repair tech a half hour to get to it after wading thru paper maps, this is for you. If your HVAC repair technician got lost on the roof while looking for unit #34 that required maintenance, this might be useful. If your employees have your facilities management team on speed dial, then this was written for you.

The Maintenance Storeroom: Keys to Efficient Maintenance Operation
Besides being the central hub for maintenance, the storeroom also provides functions that are absolutely critical to the maintenance operation. These functions are so important that when the storeroom is operating in a best practices mode, the rest of the maintenance operation can excel – the storeroom is the enabler. Put another way, if the storeroom is run improperly (such as poor inventory accuracy, parts unavailable when needed due to poor replenishment and procurement practices, etc), the rest of the maintenance operation has no chance of achieving high service levels of equipment availability and reliability.
Besides being the central hub for maintenance, the storeroom also provides functions that are absolutely critical to the maintenance operation. These functions are so important that when the storeroom is operating in a best practices mode, the rest of the maintenance operation can excel – the storeroom is the enabler. Put another way, if the storeroom is run improperly (such as poor inventory accuracy, parts unavailable when needed due to poor replenishment and procurement practices, etc), the rest of the maintenance operation has no chance of achieving high service levels of equipment availability and reliability.

Practical Maintenance Strategy Design For Capital Expansions
Whether it is a Greenfield capital expansion project, existing plant expansion or the replacement of existing installed equipment, sooner rather than later, you will need an asset maintenance strategy to support your production uptime targets. The longer you wait, the more expensive it becomes.
Whether it is a Greenfield capital expansion project, existing plant expansion or the replacement of existing installed equipment, sooner rather than later, you will need an asset maintenance strategy to support your production uptime targets. The longer you wait, the more expensive it becomes.
