[webinar] Embracing Digital Transformation in Maintenance & Plant Operations | March 13 at 10AM EST – Register Now

Avoid Training Fatigue for your Maintenance Team

Dan Clapper, Interplay Learning

Posted 9/25/2025

There’s no great secret about how to level up a maintenance team. It’s all about committing to continuous training and ensuring team members keep their skills sharp and their methodologies up-to-date. When an entire team receives robust, strategic training on a regular basis, it keeps them fully engaged and ready to do good, efficient work.

There’s just one catch: Merely implementing a maintenance training program won’t be enough if team members don’t fully recognize the value that training can offer.

Earning buy-in can be a challenge in any workplace, but with the right strategy, it’s possible to overcome reluctance and unlock the full benefits of continuous training.

avoid training fatigue for maintenance teams

Training fatigue is real

There’s a simple reason why employees may be skeptical about skills development in the workplace. It’s a phenomenon called training fatigue, and it means exactly that. The average employee is simply tired of all the professional development sessions that are thrown their way.

From mandatory compliance training to HR seminars, employees are constantly being asked to step away from productive work and receive new information that often seems perfunctory, repetitive or simply not helpful to their daily work.

Faced with this deluge of required training, it’s no wonder employees respond to professional development opportunities by rolling their eyes and saying, “Great. Another training class I have to take!”

Thanks to training fatigue, many employees are mentally checked out before training even starts.

Finding time to train

Employers encounter their own roadblocks when it comes to committing to training. Most commonly, employers say that they simply don’t have time to train or can’t afford to pull team members away from productive work. What this really means is that they simply haven’t figured out what the ROI of a good training program can be.

Managers, too, can have training fatigue, simply not seeing the benefit of further training sessions. When that’s the case, they’re hardly going to be effective in selling it to their team members. Again, the underlying issue is a failure to see the full ROI of training, or to understand how training can directly affect performance and skill.

Compounding this issue is the fact that, in many organizations, there is a top-down approach to training. It’s one thing for senior executives to talk a big game about training, but what’s really needed is a full team commitment that encompasses middle management before it gets to the rest of the employee base.

maintenance team training

A paradigm shift

To overcome some of these friction points, and to ensure more engagement across the organization, it’s important for leaders and managers to reframe the way they think about training.

First and foremost, they can’t continue down the road of one-size-fits-all training solutions, which is exactly what most of those mandatory compliance trainings are. Everyone has different needs when it comes to talent development, and it’s important to provide an individualized approach that accounts for specific skills gaps, areas of interest, personal and professional goals and more.

To assess whether training is really providing this level of individualization, there’s no substitute for regular one-on-one conversations. Employees won’t answer generalized surveys asking them how they’d size up workplace training programs, at least not with the requisite specificity. Instead, leaders should regularly broach the subject of training, asking each employee: What do you want to learn next? What do you like about our training? What needs to be improved?

It’s also important for employers to convey to their employees that training is an investment. Employees may sign on more readily when they understand that training can make them better and more efficient at their work, and that this improvement will compound year after year. In other words, training shouldn’t be regarded as a one-time event but as something that can positively impact employees for the rest of their professional lives.

Underscoring that training can make employees more adept and competitive no matter where they work—even if that winds up being elsewhere—can be an especially potent way of earning trust in the training process.

Finally, employees may be more eager to develop their skills when they have clarity about how their role impacts broader business goals. When the business does well, the entire team does well. Facilitating that mentality can be a boon for supporting training efforts.

Tech’s role in training success

To achieve the needed level of engagement, the role of technology can’t be overstated.

For one thing, digital training methodologies, including VR and simulation training, are enormously scalable, providing easy ways for employers to create individualized training plans that will stick.

Simulations also enable employees to do new things in real time, allowing them to experience instant gratification in a way that conventional training methods seldom allow. Because simulation training is more engaging and mirrors real-world challenges, it’s the kind of training technicians actually want. And online role-playing allows employees to practice more quickly and with more repetition, bolstering the fundamentals and accelerating speed to competency. 

The use of technology provides a treasure trove of data and insights, meaning employers no longer have to guess at what kind of support they’re getting. They’ll be able to track progress throughout the training process, seeing firsthand how their efforts are faring and how their team is developing.

That kind of data can be crucial as employers strive to improve internal engagement with their training processes, and ultimately create teams staffed with eager learners-without training fatigue.


avt-img

Dan Clapper

Dan Clapper is the commercial HVAC and facilities maintenance market director for Interplay Learning, the leading provider of online and VR training for the essential skilled trades. He has more than 25 years of experience in HVAC service and installation, wholesale sales and distribution, and manufacturer training. For more information, visit www.interplaylearning.com/.

Picture of Brawley

Brawley

Join the discussion

Click here to join the Maintenance and Reliability Information Exchange, where readers and authors share articles, opinions, and more.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

Get Weekly Maintenance Tips

delivered straight to your inbox

"*" indicates required fields

This field is for validation purposes and should be left unchanged.