Can Operations Manage Maintenance?

by Christer Idhammar

Some of the common measures – besides outsourcing – taken when an organization decides they need to improve maintenance performance include moving all maintenance resources to area operations managers. I often get calls from organizations that are contemplating to take this step towards improvements. I always ask why they would do that, what are the perceived benefits?

The answers include following justifications:

  • Maintenance personnel will develop more ownership to the operations area.
  • We will achieve a closer working relation ship with operations
  • We will need fewer managers and save money that way.
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