Maintenance – A Business Centre Approach
Chris Thomas
During the early stages of my preparation of this paper, I happened to read a very interesting paper given by Gino Palarchio from Canada who is an active business manager and a director of the Society for Maintenance and Reliability Professionals. He told how he had asked a diverse group of managers from maintenance and production the following question:
❛❛ What is the first thought that comes in your mind when I mention the word maintenance? ❜ ❜
