What is Reliability?
Tor Idhammar, CEO & President, IDCON INC

Reliability is often used by plants to define future improvement efforts and set expectations for employees and managers. Understanding how it’s defined and how to measure it can often be confusing to your organization.
This video shows how IDCON INC defines reliability in a partnership relationship between Operations and Maintenance.
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Bad Salesmanship Hinders Reliability
Learn to Sell...Do not dismiss this statement thinking it does not apply to your situation because you are not a roving consultant or contractor. In-house maintenance reliability professionals need to exhibit the same, or even better, customer service when it comes to driving change or pulling their organization toward a path of continuous improvement.
Learn to Sell...Do not dismiss this statement thinking it does not apply to your situation because you are not a roving consultant or contractor. In-house maintenance reliability professionals need to exhibit the same, or even better, customer service when it comes to driving change or pulling their organization toward a path of continuous improvement.

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