The Hard Edge to Soft Skills
For far too long, particularly in industry, soft skills have been seen as the responsibility of HR while the operations department, maintenance, logistics, finance, etc. concentrate on the hard skills that generate value. As somewhat of a disruptor I take a contrary view. Firstly, why spend any time at all on soft skills if they do not contribute to the bottom line? Secondly, if they do contribute to the bottom line then all leadership should become expert in these soft skills and not abdicate the responsibility to HR.