The Journey to Operational Excellence | Continuous Improvement

Continuous Improvement | Part 3

Dr Anthony Kenneson-Adams.  MA. Bsc(Hons). FInstLM. Royal Air Force (Ret’d)
Posted 07/04/2023

This is a 4-part series: Part 1 | Part 2 | Part 4

This is the 3rd installment of an 8-step process to enable you on your journey to Operational Excellence. Monitoring progress is essential to the continuous improvement process to ensure the implemented changes deliver. I trust you will put these steps into action and power-up your journey to Operational Excellence.  

5. Monitor Progress: Monitoring progress is a crucial step in the continuous improvement process to ensure that your implemented changes are effective and yield the desired results. Here are some steps to help you monitor progress after implementing a continuous improvement plan in manufacturing:

  1. Define Key Performance Indicators (KPIs): Identify and establish specific KPIs that align with the goals of your improvement plan. KPIs could include metrics such as production output, defect rate, cycle time, customer satisfaction, or any other relevant factors that measure the success of your improvements.
  2. Collect and Analyze Data: Implement systems and processes to collect relevant data related to the identified KPIs. This can include manual data collection, automated data acquisition systems, or even integrating data from existing manufacturing systems. Regularly analyze this data to evaluate the impact of your improvement plan on the identified KPIs.
  3. Conduct Periodic Assessments: Schedule regular assessments or audits to evaluate the effectiveness of your improvement plan. These assessments can be done weekly, monthly, quarterly, or as per your specific requirements. Assessments can involve reviewing data, conducting observations, gathering feedback from employees, and evaluating the overall progress made.
  4. Use Visual Management Tools: Implement visual management techniques such as dashboards, scorecards, or performance boards to provide a clear visual representation of progress. These tools help in tracking and communicating the improvements made and provide a quick snapshot of the current state of affairs.
  5. Involve Employees: Engage your employees in the monitoring process. Encourage them to provide feedback, report any issues or challenges they encounter, and share their observations regarding the implemented changes. Their input can be valuable in identifying areas for further improvement and ensuring the sustainability of the improvements made.
  6. Continuous Learning and Adaptation: Continuous improvement is an ongoing process. Continuously monitor progress, learn from the data and feedback collected, and adapt your improvement plan as needed. Regularly review the effectiveness of your changes and make adjustments if the desired results are not being achieved.

By following these steps, you can effectively monitor the progress of your continuous improvement plan in manufacturing and make data-driven decisions to optimize your processes further.

6. Continuous Improvement: When monitoring progress in a continuous improvement manufacturing project, there are several opportunities for further improvement that you can explore. Here are some common areas to consider:

  1. Process Optimization: Analyze the data collected during the monitoring phase to identify bottlenecks, inefficiencies, or areas where further optimization is possible. Look for ways to streamline workflows, reduce cycle times, eliminate non-value-added activities, or improve resource utilization.
  2. Quality Enhancement: Assess the quality data and feedback received to identify any recurring defects, customer complaints, or quality issues. Implement measures to enhance product quality, such as improving inspection processes, enhancing training programs for employees, or implementing more robust quality assurance methods.
  3. Employee Engagement and Empowerment: Involve employees in the continuous improvement process by encouraging their participation, soliciting their suggestions, and empowering them to make changes. Foster a culture of continuous learning, innovation, and collaboration where employees are actively engaged in identifying improvement opportunities.
  4. Supplier Relationships: Assess the performance and reliability of your suppliers. Look for opportunities to strengthen relationships, improve communication, and collaborate on joint improvement initiatives. Consider implementing supplier development programs or conducting regular supplier audits to ensure consistent quality and timely delivery of materials.
  5. Technology Integration: Explore the use of new technologies, automation, or digital tools that can further enhance your manufacturing processes. For example, consider implementing data analytics, machine learning, or Internet of Things (IoT) solutions to gather real-time data, enable predictive maintenance, or optimize inventory management.
  6. Continuous Training and Skill Development: Invest in training programs to enhance the skills and knowledge of your workforce. This can include technical training on equipment operation, lean manufacturing principles, problem-solving techniques, or leadership development. Well-trained employees are better equipped to identify improvement opportunities and contribute to the success of the project.
  7. Feedback and Customer Engagement: Actively seek feedback from customers to understand their needs, expectations, and areas where you can improve. Consider implementing customer satisfaction surveys, feedback mechanisms, or establishing regular communication channels to gather insights that can guide your continuous improvement efforts.
  8. Sustainability and Environmental Impact: Assess the environmental impact of your processes and identify opportunities to reduce waste, energy consumption, or emissions. Implement sustainable practices, such as recycling programs, energy-efficient technologies, or lean manufacturing techniques, to minimize your ecological footprint.

Remember, continuous improvement is an iterative process, and there are always opportunities for further enhancement. By regularly monitoring progress, involving stakeholders, and fostering a culture of continuous improvement, you can identify and capitalize on these opportunities to drive ongoing improvements in your manufacturing operations.

This is a 4-part series: Part 1 | Part 2 | Part 4


Dr Anthony Kenneson-Adams

Dr. Anthony Kenneson-Adams had a 30-year career in the Royal Air Force, becoming a Senior Engineering Officer, Project Manager and Engineering Authority responsible for multiple fast jets and large-body aircraft in peace and war operations. On retiring from the Royal Air Force, he became a Corporate Operational Excellence Consultant in the Paper Manufacturing and Packaging Industries and is now the Head of Learning and Knowledge Transfer for the international Project 7 Consultancy.  You can contact Anthony at or [email protected]

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